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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (816) 436-1100

"As a veterinary professional myself, I can state with conviction that emergency veterinary personnel are built different. But these folks not only came immediately to our aid at 3AM, they kept in communication throughout the entire 36-hour ordeal.While our beloved girl was too frail to recover, that didn't stop the staff from fighting for her best interests the entire way. The doctors, the techs, the assistants, the receptionists - each and every person there radiated concern and empathy. They did absolutely everything they could, and eventually the kindest choice was humane euthanasia. They put flowers on her little box when they sent her home with us, a little poem taped to the lid.We'll always take my kids here in case of emergency. We always felt heard, everything was explained in detail, they always asked if we had more questions. And if plans changed, they were instantly flexible. They treated us with kindness and compassion, and we never felt talked down to.100%, Grade-A experience, would absolutely recommend."

Liz W

(816) 436-1100 Appointments
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